My friend created account but cant login

  • IiTossiI
    17th Jun 2022 Member 0 Permalink

    My friend created an account today but as soon he tried to login it said "Wrong login or password",

    When he tried to use the "I forgot my password" it just said "Unknown error" or something like that.

    He doesn't have another email to make a extra account for posting this thread so he asked me.

    Is there any solution to this?

     

    If his username is needed then tell me bcuz I think its a bad idea to write it here.

    NOTE : His username contains dash in it

     

    Would be really thankful if anyone would share the solution with me!

  • jacob1
    17th Jun 2022 Developer 1 Permalink
    I'm going to take a guess that your friend is @Ahmed-bob

    He needs to activate his account by clicking the link in the email. If he doesn't have the email, then maybe it went into his spam folder. I can confirm that the email was sent, though.

    Until then, he won't be able to login, because his account isn't active yet.
    Edited once by jacob1. Last: 17th Jun 2022
  • IiTossiI
    17th Jun 2022 Member 0 Permalink

    @jacob1 (View Post)

    Oh my god thank you so much for help, Me and my friend already started thinking that it was a website issue but the actual reason was so simple. Now me and my friend can finally play together!

    Once again thanks for help!