Can’t get email to reset old account

  • SoulWarden
    8th Aug 2018 Member 0 Permalink

    When I request and password reset on an old account, no email comes. It is a Gmail account.

  • Lockheedmartin
    8th Aug 2018 Moderator 0 Permalink

    Have you checked the spam folder?

  • jacob1
    8th Aug 2018 Developer 0 Permalink
    Make sure you are using the right email. Try any other emails you may have had in the past.

    What is the username you are trying to reset?
  • SoulWarden
    9th Aug 2018 Member 0 Permalink

    I checked the spam folder and I a sure it is that email because when i tried to register with that email, it says it is already used

  • jacob1
    9th Aug 2018 Developer 0 Permalink
    I'll try to test the password reset system later. It may be bugged. It should definitely be sending out emails.

    The username you are trying to reset would be helpful to know. Also make sure no error messages pop up when you submit the form (should show a success message)
  • SoulWarden
    10th Aug 2018 Member 0 Permalink

    The username of the account I believe is “Megadoom”. The ”d” might be capitalise. When I subit the form, it does say success.