that makes no sense.
it wont just make sense to make a new account.
I doubt that a new account would help. Then problem may be due to a firewall or web filter or something, but I don't really know. Try the instructions from @jenn4 (View Post)
An incorrect username or password gives me an actual error message, rather than just "Error:", so it's probably not caused by case sensitivity or strange characters in the password.
Firewall isn't reason 'cos I always turn it off and use Dr.Web Firewall but it isn't reason too 'cos I tried to turn it off and it gave me nothing.
Also I removed all russian letters from the game path but it didn't work too. And I tried to run game as Administrator. And I used compatibility with Win XP and 98 it didn't work too.